In case the oversize or overweight permit was arranged in error, we will make a new permit. However, if a client provided incorrect information, the client will carry total responsibility, including financial responsibility, for the errors. If the client wishes to cancel during this process, the client must compensate for received and arranged permits.
Claim refunds are accepted within seven (7) days of the date when the permit was issues. Refunds will be made if the permit did not match the application. All funds will be returned by check within seven (7) business days after the resolution.